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Dadfords Print Processing

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Postage Questions

Delivery starts from only £1.79. At Dadfords, we try to offer a fair postage policy. If you just want a few small prints, then you shouldn't have to pay a large postage free. That's why small quantities of small prints have their own postage prices. For full details see our postage page HERE

We aim to dispatch all orders received before 1pm the same day. We use Royal Mail first class for all print orders, and various couriers for larger orders. The speed of your order depends on the content - you will be notifed by emial once your order has been dispatched.

If you don’t get any confirmation emails this would normally indicate that your order hasn’t uploaded correctly. However on the odd occasion our system can make a mistake, so please call us for confirmation if in doubt. If you are uploading outside of our normal working hours, your confimation email may not arrive until we open

Yes, this is fine. In the comments section at checkout, please put "exclude invoice" in shipment and then the person and delivery address of where you want the order to go. We will then dispatch your order without paperwork and in plain packing.

In the unlikely eveny that your prints dont arrive, plese contact us on 01604 947310 or via our form HERE and we will do our best to help.

Generally all orders arrive perfect condition; we very rarely get any orders damaged. If however your prints do get damaged will re print them free of charge..

Techincal Questions

Please use JPG or JPEG files.

As a rule a minimum of 300dpi is the standard as a jpeg, although our website will warn you if your imageas are of a low quality for your chosen size. The higher the resolution the better!

Please use the standard adobe sRGB profile.

Yes! As all our machines are edge to edge printing, you should allow a 3mm area aorund all edges that may be lost in production. If you are in doubt, please contact us.

That depends on your browser, but generally around 10mb. The larger the size, the slower the upload, but generally we can work with any sized file..

We need to store some data called cookies in order for the site to fucntion, but will never share this or your personal details with anyone. We will only ever email you if we have an exciting offer running. You can opt out of any future emials by sending us an email with "remove me" in the subject line. We do not store credit card details nor do we share customer details with any 3rd parties. See our full policy HERE

Media & machinery

We use state of the art Noritsu and Epson Printers. Because we care about the environment, all of our machinery has a low carbon footprint, and zero chemical waste.

We only use professional photo papers, and print onto Gloss, and Semi-gloss (Lustre) roll paper. We can print your name or copyright onto the rear of prints if required. This suits our professional photographers very well. For larger prints we only print on a lustre finish.